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Publication Title | Reducing Exhaust Mixture in MicroTurbines with External Ducting

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Capstone

Capstone Turbine Corporation • 21211 Nordhoff Street • Chatsworth • CA 91311 • USA Telephone: (818) 734-5300 • Facsimile: (818) 734-5320 • Website: www.microturbine.com

Service Notice SN0003

Date: From: Subject:

October 2003

Capstone Technical Support

Reducing Exhaust Mixture in MicroTurbines with External Ducting

Systems Affected

All existing Capstone Model C30 and C60 MicroTurbine systems operating with external exhaust ducting and experiencing a Fail-to-Light condition (fault code 6006 or 6011).

Safety Precautions

Only Capstone Authorized Serviced Providers should open the MicroTurbine and other equipment connected to the MicroTurbine. The systems can include multiple sources of power. Observe and adhere to the Safety Instructions contained within the MicroTurbine User’s Manual.

Summary

On MicroTurbine systems with external ducting, combustible exhaust mixture may be present in the ducting areas after multiple failed start attempts, which may result in possible safety hazard or component failure. To eliminate the presence of combustible mixture, Capstone requests that the Auto Restart feature on the MicroTurbines be disabled, as an interim solution. A permanent solution consisting of software changes is forthcoming.

Responsibility

It is the responsibility of Capstone to provide this Service Bulletin to Authorized Service Providers.

It is the responsibility of the Authorized Service Providers to contact the customer and schedule a service visit.

After completion of the task, it is the responsibility of the Authorized Service Providers to provide Capstone with a Field Service Report.

If you have additional questions, please contact Capstone at:

Capstone Technical Support

Toll Free Telephone: (877) 282-8966 Service Telephone: (818) 407-3600 Facsimile: (818) 734-1080

E-mail: service@capstoneturbine.com

Capstone Technical Support (Japan)

Service Telephone: (818) 407-3700 Facsimile: (818) 734-1080

E-mail: servicejapan@capstoneturbine.com

450031-001 Rev A (October 2003) Page 1 of 1

This information is proprietary to Capstone Turbine Corporation. Neither this document nor the information contained herein shall be copied, disclosed to others, or used for any purposes other than the specific purpose for which this document was delivered. Capstone reserves the right to change or modify without notice, the design, the product specifications, and/or the contents of this document without incurring any obligation either with respect to equipment previously sold or in the process of construction.

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